Printers are a major business investment. And understandably, you want to get the most out of that investment. A proactive approach to printer maintenance and repair is key to ensuring the best ROI and minimal downtime. The first step is to identify potential problems you can control. The second step is to put a plan in place for if/when something does go wrong. To help with both steps, here are 10 avoidable printer problems—and how to tackle them with ease.
1. Installing a multifunction printer on your own
Home-use printers are relatively easy to set up—but multifunction printers (MFPs) are a different story. MFPs not only represent a larger investment, they have a lot going on inside. For example, the HP Color LaserJet Pro MFP squeezes a business-grade printer, copier, scanner, fax machine, automatic duplexer, and automatic document feeder into a compact 16.5 x 16.4 x 12.7 inch frame. Rather than chance the installation yourself, the HP Services Delivery Team provides installation and training options to ensure every part of your MFP—and your business—can seamlessly work together. If you need to install an MFP yourself, however, remember to consult the product user guide for installation and use recommendations.
2. Installing a printer in a problematic location
Printers are like people—they do better in certain environments. When you install a new printer, place it in a well-ventilated, dust-free area away from direct sunlight. Additionally, try to create a flat surface for the printer to sit on that extends beyond the base of the printer in each direction for extra stability. And if you’re going to place the printer next to a wall, place it at least 10 cm away from the wall to allow room for proper airflow and cooling.
3. Unexpected repair costs
If you use a printer long enough, it will eventually need to be repaired. It’s hard to predict when that time may come—and what effect the added cost might have on your business. HP Care Pack Services allow you to pay a fixed-rate for 3, 4, or 5 years of services, such as installation, onsite support, and next-business-day exchange—ensuring you always have the assistance you need, without incurring any unexpected expenses.
used with permission from HP Technology at Work