PCS IT Staffing
    We started working with Progressive over 20 years ago as a start-up pharmaceutical company and we outsourced our IT support through them for over 15 years before hiring our own IT staff. Progressive's knowledge of the life sciences industry was particularly helpful during our initial start-up period and as we planned for future growth. We continue to outsource some of our help-desk support to Progressive today and we find that their people are knowledgeable, courteous, and very conscientious. It's nice to know that there are local companies out there who value their staff and work hard to maintain long-term retention of their staff.

    Tim - Pharmaceutical Company

Who Benefits from IT Outsourcing?

At Progressive, we have a long history of providing outsourced technical support for our clients on a part-time, full-time, or project completion basis.  For smaller to medium-sized businesses without an internal IT staff, outsourcing can be a cost-effective and easy way to secure professional network support.  For these types of clients, we serve as their IT department and can arrange regularly scheduled visits on an as-needed, weekly, or monthly basis.

For clients with an internal IT staff, we partner with the IT decision-maker(s) to assist where needed, either at the low-end such as Help Desk Support or high-end such as Security Assessments, Exchange Migrations, Strategic Consulting Services, Technology Planning, and Budgeting & Forecasting.

    Technology Outsourcing Services

        • Project Management Services
        • Strategic Consulting
        • Technology Planning
        • Budgeting and Forecasting
        • Exchange Migrations
        • Novell to Microsoft Migrations
        • Server Upgrades
        • Desktop Migration Projects
        • Help Desk Support
        • Printer Maintenance Programs
        • Desktop Service & Repair
        • Workstation OS of Office Automation Upgrades

Reasons to outsource through Progressive

        • Offer No Placement Fees
        • Provide Competitive Market Rates with High Level of Technical Knowledge
        • Ensure Excellent Overall Quality of Engineers Provided
        • Cover Costs for Employee Benefits & Facility Overhead
        • Maintain a Low Employee Turnover Rate
        • Employ Engineers versus Hiring Contractors
        • Cover Costs for Continued Education and Certifications
        • Provide a Team of Senior Engineers as Backup
        • Include Vacation Coverage
        • Ensure Account Knowledge is not Centralized in One Person
        • Provide Replacement of Engineer with no Contract Fees
        • Offer Quick Turn Around for Engineer Replacement
        • Provide a Diversity of Knowledge with Entire Staff of Engineers
        • Decrease Support Costs by Maintaining Support Contracts with Major Manufacturers
        • High Level of Productivity and Guaranteed Results
        • Employee Management Issues