PCS Managed Services
For the past 15 years, Progressive has provided us with many services, such as Strategic Planning Sessions, Network Monitoring, and our Service Contract. These services have helped us anticipate where our IT needs will be in the future and recognize where they are today. It is great to have a partner who understands how a medical practice runs and who truly cares about taking care of all our needs - customer service is unsurpassed!

Jennifer - Medical Practice

What is Managed Services?

ProgressiveCARE Managed Services is an easy, powerful and cost-effective way of lowering your risk of a major server or network outage by engaging Progressive’s team to proactively manage and monitor the critical functions of your network.

By placing your IT infrastructure in the hands of our certified professionals, you gain both a positive ROI with decreased IT support costs and an increase in productivity by focusing on your core competencies.

For companies with limited IT staff, resources and budgets, our managed service approach allows you to leverage both our technical expertise and our years of experience in the IT industry.

  • Daily Network Monitoring
  • Vulnerability Scans
  • Proactive Security Patch Maintenance
  • Security flags for unauthorized security breaches
  • Review of daily backup reports
  • Proactive Virus and Security Alerts
  • Guaranteed Emergency Support
  • Hardware and Software Inventory
  • Disaster Recovery Planning for Servers
  • Detailed Network Summary Reports
  • Network Capacity Planning
  • Internet Flow Statistics
  • Email Delivery Reports
  • Network Documentation
  • Network Optimization Reports
  • Annual Strategic Planning Session
  • Bi-annual Network Reviews
  • Preventative Maintenance
  • Remote Network Assistance
  • Help-desk and Server Support

 

Click here to learn more about the benefits of ProgressiveCARE Managed Services