Trust Progressive's Experts to Maintain Your Network
As part of our full-service approach, our engineers provide ongoing support for servers, workstations, laptops, network equipment, and printers. We also have two, full-time network coordinators in-house, so our clients have a dedicated contact for scheduling service work versus tracking engineers down while on-site at other client’s offices.
In addition, we strive to provide continuity of service by assigning each client with a
primary and secondary engineer to ensure that you consistently receive support from engineers familiar with your environment. More importantly, we are fortunate to maintain long-term engineers, which prevent our clients from experiencing issues with repeated staff turnover concerns.
ONGOING SUPPORT SERVICES
- Server, Desktop, Laptop, and Printer Repair
- Out of Warranty Support
- Support Agreements
- Service Contracts
- Loaner Equipment
- Warranty Support
- Phone Support
- Remote Support
- Onsite Support
- After Hours Support
- Emergency Support
- Regularly Scheduled Visits
- Monthly Billing with Detailed Work Orders
- ProgressiveCARE Managed Services
|