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Spam, spam, go away

Posted by Margaret - December 12, 2018 - Email, Help Desk, Information Technology, IT, Uncategorized

Spam. In some ways, it’s the electronic equivalent of junk mail and junk phone calls. Spam is not only an unsolicited and annoying nuisance, it’s also a pervasive problem that’s clogging and overwhelming the Internet’s email systems. Spam accounts for approximately 80 percent of worldwide email volume. In other ways, spam is worse than junk […]

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Helping Your Help Desk Help You

Posted by Sherry McCullough - April 13, 2016 - Help Desk, Information Technology, IT, Managed Services, Uncategorized

Despite the average person’s growing knowledge of technical information, many workers still rely heavily on their company’s help desk to resolve any and all computer related issues that arise during the work day. It only requires an error message to pop up during an important presentation for people to realize the necessity of having a […]

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