IT Infrastructure Support

Discover how Progressive Computer Systems' IT Infrastructure services can help your business thrive with proactive solutions and industry-specific expertise.

Keeping Your Business Running Smoothly: Expert IT Infrastructure Support

A reliable and efficient computer system and network infrastructure support an organization's operations. To achieve this, it's essential to have a technology investment strategy that aligns with the organization's goals and delivers a positive return on investment.

Additionally, infrastructure solutions must be designed to adapt to a dynamic environment, ensuring the technology remains current and effective.

Our infrastructure design, construction, and maintenance approach involves leveraging enterprise-wide communication methods to create a compliant and certifiable system that meets all requirements.

IT Infrastructure Support Services By Progressive Computer Systems

At our IT infrastructure services, we provide the following:

  1. Network Services: Our team assesses and plans network infrastructure to ensure it meets your organization's needs. We offer network management and performance monitoring to ensure optimal performance. Capacity planning helps you prepare for future growth, and our cable plant services provide an organized and efficient network infrastructure.
  2. Network Security: Our team can perform security audits and plan strategies to help protect your network from external threats and vulnerabilities.
  3. Desktop Support and Systems Management: Our IT professionals provide expert desktop support to keep your systems running smoothly. We offer systems management services to ensure that your hardware and software are updated and optimized.
  4. Website and Email Management Services: Our team provides website and email management services to help you maintain an online presence that meets your needs.
  5. Server Administration: Our team can provide expert server administration services to ensure that your servers are configured optimally and operating at peak efficiency.
  6. Help Desk Operations, Audits, and Outsourcing Support: Our help desk operations can provide expert support and auditing to ensure your IT infrastructure runs smoothly. We also offer outsourcing support services for organizations that need additional help.
  7. Technology Research, Acquisition, and Transformation: We offer expert technology research services to help you stay up-to-date with the latest developments in the industry. We can allow you to acquire new technologies, such as IPV6, HSPD-12, virtual operating systems, and virtual private networks (VPNs). We also provide hardware consolidation services to help you streamline your infrastructure.
  8. Implementation of Policies and Processes: Our ITIL team is certified and can help you implement policies and processes to ensure that your IT infrastructure complies with industry standards.
  9. Interoperability: Our team ensures that your IT infrastructure is interoperable and can communicate effectively with other systems and devices.
  10. Continuity of Operations Planning: We can help you create a plan to ensure that your IT infrastructure can continue to operate in the event of a disruption or disaster.
  11. Network Documentation: Our team provides network documentation services to help you keep track of your IT infrastructure and to ensure that you can troubleshoot issues quickly and efficiently.

Our IT infrastructure services are designed to help your organization create a reliable and efficient technology infrastructure. We offer a comprehensive range of services, from network planning and management to website and email management, server administration, and help desk support.

Our team is certified, and we have experience implementing policies and processes that comply with industry standards. Whether you need to acquire new technologies or streamline your existing infrastructure, our technology research and transformation services can help.

With our focus on security, efficiency, and compliance, you can trust us to support your IT infrastructure needs.

Why Businesses Need Effective IT Infrastructure Support

Practical IT infrastructure support is critical to businesses of all sizes and industries. Still, it is vital in healthcare, law firms, manufacturing companies, and other organizations that handle sensitive information. For example, IT infrastructure support is essential in healthcare to efficiently manage patient information, medical records, and billing processes. Accessing and sharing information quickly and securely is vital for providing high-quality patient care and complying with regulations such as HIPAA.

Similarly, law firms must handle confidential information, such as client files and financial records. Without reliable IT infrastructure support, they risk losing this information, which can have significant legal and financial implications. Manufacturing companies require a robust and reliable IT infrastructure to maintain supply chains, manage production processes, and oversee inventory management. Any disruption in these areas can have significant financial and reputational consequences.

IT infrastructure support is critical for day-to-day operations for all small to large businesses. A well-designed and maintained IT infrastructure allows employees to work efficiently and effectively, share information quickly, and collaborate on projects. It can also help companies to identify improvement areas and optimize their operations. In today's digital world, a reliable IT infrastructure is essential for success, regardless of the industry or size of the business.

In conclusion, investing in IT infrastructure support is crucial for businesses' smooth and efficient operation across all sectors. It can help organizations to manage information securely, comply with regulations, and optimize their operations. With the proper IT infrastructure support, businesses can operate more efficiently, save time and money, and focus on achieving their core objectives.

Progressive Computer Systems Capabilities

Our approach to infrastructure evolution involves helping companies transition from a capital-intensive, hardware-focused system to a software-defined, modern, and intelligent one.

Cloud Infrastructure Managed Services

Regardless of where you are in your cloud journey, we offer expert services to help you stabilize, optimize, and manage your IT infrastructure for future growth and transformation.

Cloud & Data Center Services

Unlock the full potential of the Cloud by transforming, integrating, and managing your Cloud and infrastructure workloads with our expert services.

Business Computer Networks

Reinvent your enterprise networks to meet Cloud and edge computing environments' growing bandwidth, performance, and security demands.

Digital Workplace

Enhance your work experience and optimize sustainable value and well-being by cultivating a healthy, engaged, and digitally-savvy workforce.

Database Platforms & Management

Optimize database workloads by designing and fine-tuning them to simplify integration, improve performance, and speed up the return on investment for your database technologies.

Service Management

Transform service management with digitization to enhance the delivery of services, elevate the human experience, streamline cross-functional integration, and optimize costs.

Cloud, Infrastructure & Cybersecurity

Build trust with your customers and employees by integrating proactive, industry-specific threat intelligence into your Cloud and infrastructure.

Progressive Computer Systems IT Infrastructure Services

Progressive Computer Systems provides comprehensive managed IT solutions for Raleigh and surrounding businesses. Our remote IT monitoring ensures that we can always support your business, even outside regular hours.

We take pride in delivering proactive solutions to our business clients across Raleigh, Cary, Durham, Chapel Hill, Apex, Holly Springs, Garner, Clayton, Wake Forest, and Smithfield.

Don't hesitate to contact our IT department directly to learn more about our services and how we can help protect your business.

Where Can You Find Your IT Infrastructure Experts At PCS?

IT Infrastructure Services FAQs

What types of businesses do you work with for your IT Infrastructure services?

We work with businesses of all sizes and across a variety of industries, including healthcare, finance, education, government, and manufacturing.

What kinds of IT Infrastructure services do you offer?

We offer a comprehensive range of IT Infrastructure services, including network planning and management, website and email management, server administration, help desk support, and security audits and planning.

What sets your IT Infrastructure services apart from other providers?

We take a proactive approach to IT Infrastructure support, with a focus on security, efficiency, and compliance. Our team is certified, and we offer a range of services designed to help businesses optimize their operations and improve their bottom line.

How can I get started with your IT Infrastructure services?

To get started with our IT Infrastructure services, simply contact our team to schedule a consultation. We'll work with you to understand your business needs and provide a customized solution that meets your specific requirements.

Lisa Mitchell
Owner, Progressive Computer Systems
Lisa Mitchell

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    IT Management Professionals
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